Renting through Shepherd & White

Renting through Shepherd & White


From 1st June 2019 any new tenancy is charged as follows: 

  • Holding deposits (a maximum of 1 week's rent);
  • Deposits (a maximum deposit of 5 weeks' rent for annual rent below £50,000, or 6 weeks' rent for annual rental of £50,000 and above);
  • Payments to change a tenancy agreement eg. change of sharer (capped at £50 or, if higher, any reasonable costs);
  • Payments associated with early termination of a tenancy (capped at the landlord's loss or the agent's reasonably incurred costs);
  • Utilities, communication services (eg. telephone, broadband), TV licence and council tax;
  • Interest payments for the late payment of rent (up to 3% above Bank of England's annual percentage rate);
  • Reasonable costs for replacement of lost keys or other security devices;
  • Contractual damages in the event of the tenant's default of a tenancy agreement; and
  • Any other permitted payments under the Tenant Fees Act 2019.

For your added peace of mind we are members of The Property Ombudsman. We are also members of the My Deposits, the government deposit protection scheme and CMP - Client Money Protection. 




Guide to Renting 

How much rent can you afford?

Firstly you should work out how much rent you can afford. You should also calculate for the deposit and first months rent payment upfront. There will also be administration fees to pay. These will differ from agent to agent.


Where to start?

Firstly you should decide when you want to move into a new property and work out how much notice you need to give at your current rental property. We advise that you start your search 6-8 weeks prior to the move in date. Work out how much you can afford to pay. You should also decide how long you want to be in your next property for. The rental market moves very quickly and you should be aware of this. 


Register with local letting agents

When you register with letting agents they will ask for your search criteria. They will also need to know who the property is going to be for, if there are any children or pets and what your current employment status is. Once you are registered you will then be updated on available properties. When registering with agencies you should make sure that they have a tenancy deposit scheme in place. Click here to register with us.


Arranging Viewings

Once you have made a viewing appointment with the Letting Agency make sure the appointment is confirmed. Try to be on time as the agent is likely to have appointments after you. If you are running late advise the agency so that the member of staff that is due to meet you can advise whether they are able to wait for you or have other appointments to go onto. If you can no longer attend a viewing appointment that has been confirmed then update the agent and they will happily re-arrange the appointment for an alternative time.


Consider a managed property

Would you prefer to be in a property that is managed by the landlord or the agents? If there was a problem with the property during the lease who would you rather talk to?


Length of let

Once you have found a suitable property you should decide on the length of let. How many months do you want to spend in the property? 6 months (being the minimum) 12 months? 24 months



Once we have received your application and holding deposit we will discontinue viewings at the property. You should be prepared to provide, current employment details and the contact details of your previous landlord. Once the referencing is complete it will be your landlord’s decision whether to accept you as tenants or not. Assuming that referencing pass and the landlord is happy to proceed we would then fix a move in date. All tenants over the age to 18 will need to be referenced. We will also ask for a copy of photographic ID and a utility bill dated within the last 3 months.


Moving In

Once all checks have been carried out you will be checked into your new property. Your tenancy agreement and standing order form will be signed on the date of moving in. If you have a guarantor then they will also need to sign the tenancy agreement. We will require cleared funds in our account prior to moving in or cash can be collected on the day. We will go through the inventory and take metre readings; we will then inform the relevant utility companies. 


Problems after moving in

If you have any problems once you have moved in then please make reference to your Assured Shorthold Tenancy Agreement. Your AST will supply the name and contact details of who to contact. If Shepherd and White are managing the property then our contact details will be displayed whereas if the property is managed by your landlord you will be supplied with their contact details.

Make sure that all requests to your landlord / agent are in writing and keep a copy. This will be helpful if there is a dispute at the end of the tenancy.


Moving Out

When you are preparing for the end of the tenancy you should ensure you are leaving the property and its contents in the same condition as when you moved it (allowing for fair wear and tear). You will need to agree on what amount of your deposit will be returned to you with your landlord. You should provide your landlord or agent with your bank details so they can return your deposit.

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